FAQs
What kind of photos can I use?
You're welcome to use any image that holds meaning for you! We kindly ask that you avoid copyrighted content unless you have the appropriate permissions.
What resolution should my photos be?
For the best results, please upload high-resolution images. Clear, sharp photos ensure your magnets are vibrant and beautifully detailed.
Can I edit my photos?
Absolutely. Our intuitive editing tool lets you crop, scale, and adjust colours to create the perfect custom design.
Do I need to send a physical photo?
No physical images are required. Simply upload your digital photo directly on the product page — whether it's from your phone, camera, or social media.
What size are the magnets?
Our square magnets measure 63 x 63mm (2.5 x 2.5"), slightly larger than the standard size to better showcase the details in your images.
How strong are the magnets?
Each magnet features a durable magnetic base, strong enough to hold up to five sheets of paper — far superior to standard vinyl magnets.
What surfaces do they adhere to?
Our magnets work beautifully on most magnetic surfaces, including fridges, whiteboards, lockers, filing cabinets, and metal shelving.
How can I check the status of my order?
You'll receive a confirmation email once your order is placed, followed by a shipping notification with tracking details as soon as it’s dispatched.
Can I change or cancel my order?
Once fulfilled, orders cannot be changed or cancelled. If you need assistance before this stage, please get in touch with us as soon as possible.
How should I care for my magnets?
To keep them looking their best, gently wipe with a damp cloth and avoid prolonged exposure to direct sunlight.